Using phone abroad

[Ding]

Hi, I have a pay monthly contract which is unlimited calls, texts and 100gb data.

I will be travelling to France next month and just wanted to check a few things.

Is is right that I will be able to make calls back to the UK without it charging me anything? And is there a cap on this, or can I just call as much as I'd like to? 

I understand there is a cap on data at 25gb?

Also, will my partner, who will be here in the UK, be able to call or text me in France without incurring extra charges?

Sorry for all the questions, never used my phone abroad before, so any information would be greatly appreciated. Thankyou.

[pgn]

@Ding 

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@Ding wrote:

Is is right that I will be able to make calls back to the UK [from France] without it charging me anything?

Yes, for up to 63 days, provided there is no roaming bar on your account, and that your phone is set to use 4G (Volte) Calling:  https://www.o2.co.uk/international/using-your-phone-abroad

And is there a cap on this, or can I just call as much as I'd like to? 

63 days in any 4-month period: https://www.o2.co.uk/termsandconditions/mobile/roamfairuse

I understand there is a cap on data at 25gb?

Yes, up to 25GB per calendar month (billing cycle) for 2 months - after that you have to be back in the UK for 2 months or more before you can go back to France without having to pay for your data and calls abroad.

Also, will my partner, who will be here in the UK, be able to call or text me in France without incurring extra charges?

That is correct, no difference for your partner back in the UK, @Ding 

Sorry for all the questions, never used my phone abroad before, so any information would be greatly appreciated. Thankyou.

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Guide: Roaming MegaGuide should help with any other questions. Just remember to enable Roaming, and Data Roaming, and 4G Calling on your handset, and to make sure O2 have not automatically applied a Roaming Bar Guide: O2 BARs to your account before you go - via your MyO2 or contact O2 via Social Media using either of the 2 links just below, @Ding 

And be back in the UK before 63 days have elapsed.

Good luck, enjoy the trip.

[Ding]

Thankyou so much for all the information.

Just to double check, I think I have found the 4G calling. It's in Mobile Networks - 4G Calling SIM 1 ? (it was already toggled on) then above that is Data Roaming (this is off) do I need to turn this on when I arrive in France?

I have logged in and checked and there doesn't seem to be anything ticked in the barring section so hopefully should be all OK!

Thankyou