Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

S24 Ultra Charging Issues

Has anyone encountered the issue of their phone connecting and disconnecting every 5 minutes when charging it with a super-fast charging cable?I only seem to have the issue with a type C - type C fast charging cable and have tried multiple different ...

Blackjax by Level 1: Joiner
  • 113 Views
  • 2 replies
  • 0 kudos

Can't text anyone apart from mum

For 2 days now (today & yesterday) I've been having problems with sending texts. I can text my mum no problem (she's on Sky mobile) but I can't text anyone else regardless of what network they're with! I'm gonna pop into O2 tomorrow, but I'd thought ...

No signal abroad

I am abroad I have no signal and thought I had roaming data! 

Lorna84 by Level 1: Joiner
  • 37 Views
  • 1 replies
  • 0 kudos

20 year + phone number no longer working

My genie - o2 number ive had more than 20 years is no longer working, how do I contact uk technical team, o2 customer service cant seem to help, must have spoken to 10 different people in different countries apart from uk....i last switched phone on ...

Phone number stopped working/Porting problem

My phone number which I have been using for over 20 years has suddenly stopped working on 3rd of April and ever since I called O2 customer services everyday (I have spent a total of 38 hours on the phone to date)Every single customer service represen...

SimonMor by Level 1: Joiner
  • 1143 Views
  • 11 replies
  • 0 kudos

iMessage Activation Error

Hi, My iMessage isn’t working with my phone number since starting the porting process from EE on 17/12. I’ve tried all the troubleshooting techniques and still nothing is working. I am also not receiving some texts which is an issue, and I’ve spoken ...

sof021 by Level 1: Joiner
  • 100 Views
  • 2 replies
  • 0 kudos

O2 Website Not Loading Properly

Is anybody else having any issues with the O2 website not loading properly?For the last couple of days everytime I login to the O2 website the page doesn't load properly as you can see from the attached image. I have for separate accounts which I nor...

o2.jpg

Portugal roaming: No text messages

Hello everyone, I am currently in Portugal and something very strange is happening. - I cannot receive text messages sent from outside Portugal (this means UK services/websites that send OTPs, friends in the UK, etc).- However, I get all messages fro...

RS77 by Level 1: Joiner
  • 249 Views
  • 6 replies
  • 0 kudos

Resolved! Daughter can’t call or text me?

Hope you can help, since yesterday, my daughter can’t call (goes straight to voicemail) or text me? I can call her/text her, other daughter on O2 and son Vodafone can get through, just not my daughter on EE? I use a Nokia phone and don’t think I coul...

oldJean by Level 2: Apprentice
  • 177 Views
  • 6 replies
  • 0 kudos

SMS delay

SMS messages to my O2 number are not being received until I log on to O2 with one-time confirmation code. This is causing problems with online purchases. Can you help?

TEH by Level 1: Joiner
  • 114 Views
  • 2 replies
  • 0 kudos