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Apple watch cellular stuck on Activating

Hi there,Anyone have any pointers on how to actually get this sorted? I've spoken to 202 umpteen times, been to both o2 and Apple stores in person, am constantly back and forth with the Social Media team - but 2 months down the line am no further for...

gibtti by • Level 1: Joiner
  • 549 Views
  • 13 replies
  • 0 kudos

Signal and mobile data

Hello, I need some help because I currently don’t have any signal and mobile data. I'm connected to WiFi at the moment. Could this issue be related to the fact that I just paid my phone bill today with delay? Thank you, and I look forward to your res...

Astriddd by • Level 1: Joiner
  • 93 Views
  • 3 replies
  • 0 kudos

Apple Watch data

Does anybody think they can get a straight answer from O2? To date in the last week I’ve been put through to 13 different people five different departments I visited three O2 stores anmd over 5 hours on the phone to 02. Plus over an hour on chat and ...

Kev975 by • Level 1: Joiner
  • 215 Views
  • 4 replies
  • 0 kudos

Resolved! Call from O2 about change of SIM

Hello I have had a call today from someone claiming to be O2 (based in India I think) saying I need to change my SIM card?What is this about? I am concerned it is a scam.

CarolineY by • Level 1: Joiner
  • 6414 Views
  • 7 replies
  • 0 kudos

iPhone 14 5G connection problem

My wife and I both have iPhone 14s running 17.5.1 IOS. When I am connected to a wifi network the phone works perfectly. When I have a 4G cellular connection the phone works perfectly. However, if the phone auto-connects to a 5G signal, then I can get...

WoosDad by • Level 1: Joiner
  • 77 Views
  • 2 replies
  • 0 kudos

I’ve suddenly started having no signal most of the time, never had signal issues before

I’ve suddenly started having no signal most of the time, never had signal issues before. Most often noticed at home and work, I haven’t changed locations so not like I’ve gone somewhere new to not have signal.followed all the steps online but no joys...

Laura54 by • Level 1: Joiner
  • 86 Views
  • 3 replies
  • 0 kudos

Porting

Could someone explain in simple (for dummies) terms what this means? Been waiting for my number to be ported over now and it’s been nearly 2 weeks!! “Your port in is placed and was locked also for the date 01-Oct-2024, Now the original port order req...

Steph_p96 by • Level 1: Joiner
  • 130 Views
  • 6 replies
  • 0 kudos

Network issues

Having problem when calling it takes ages to connect if I’m luck and it dose calls only last a short time before it drops out This only started to happen after my last 2 updates not shore if they would effect it but need this issue sorting as soon as...

Bucky9803 by • Level 1: Joiner
  • 75 Views
  • 2 replies
  • 0 kudos

Lost phone

I lost my phone and the insurance company took them two days to send me that they require these two from you:Proof of Barring - Document from Network Provider showing date device barredProof of Usage (Up until the incident date, based on the IMEI , n...

BK7 by • Level 1: Joiner
  • 351 Views
  • 9 replies
  • 0 kudos

RCS messages not working/ constantly verifying number

as per subject line really. partner swapped the sim from their old phone to their new phone (same brand of Android phone) which had no issues with rcs messages, but in the new phone its trying to verify the number constantly. if i go into their googl...

turbopete by • Level 1: Joiner
  • 251 Views
  • 10 replies
  • 0 kudos
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