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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 3659 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 24398 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 9880 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3390 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 406769 Views
  • 3421 replies
  • 12 kudos

Merry Christmas and heres to an amazing 2025!!

Good morning folks, Before I go, I'm dropping in to wish you all a very Merry Christmas, and hope everything goes to plan, especially if it's your turn to pop the cooking apron on It's the time of year when you see family, play games, listen to Chris...

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Dave-O2 by Community Manager
  • 514 Views
  • 5 replies
  • 0 kudos

Christmas SALE - Save up to £600 on phones, tablets and SIMs

Good morning all Do you have some Christmas shopping outstanding? Then fear not, we have some MASSIVE savings on offer in our Christmas sale You can find all of our latest deals available in the Christmas sale HERE Please see some of our biggest savi...

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Dave-O2 by Community Manager
  • 691 Views
  • 4 replies
  • 0 kudos

Brand ID and Call Defence

Good morning As we’ve seen for a while, scammers are constantly using new tech and tactics which is making it harder and harder to spot nuisance and fraudulent calls. So, we’re introducing some services to help protect your time, money and peace of m...

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Dave-O2 by Community Manager
  • 12658 Views
  • 27 replies
  • 5 kudos

Personal Announcement - Extended Leave

Hello I'm dropping this message, as I have some exciting personal news to share I am currently getting ready to welcome my first child into the world, so I'll be taking some extended leave from my current role as O2 Community Manager, but don't worry...

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Dave-O2 by Community Manager
  • 4088 Views
  • 45 replies
  • 8 kudos

Community Rewards: November 2024

Afternoon members It's that time again Please find more information below on the O2 Community Rewards for November. These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) Every month we reward our most helpf...

Dave-O2 by Community Manager
  • 764 Views
  • 17 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 406769 Views
  • 3421 replies
  • 12 kudos

Virgin Media O2 to begin switching off 3G in 2025

Hey everyone. I wanted to keep you posted on a press release published today, around Virgin Media O2 to begin switching off 3G in 2025 with enhanced customer experience as the network evolves. See below or the press release for full details. Virgin M...

Chris_K by Former Staff
  • 3040 Views
  • 7 replies
  • 3 kudos

UPDATED DEALS - Black Friday - Huge savings on handsets, SIMO, tablets, smartwatches, & accessories

Good morning NEW DEALS ADDED - As we edge closer to Winter, are you looking to grab some new tech to brighten your day? If the answer is YES, I'm excited to announce our Black Friday event launches today Check out the hottest picks across our handset...

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Dave-O2 by Community Manager
  • 1625 Views
  • 6 replies
  • 2 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 155752 Views
  • 48 replies
  • 6 kudos

See who's calling with Brand ID and Call Defence

Hello, As we’ve seen for a while, scammers are constantly using new tech and tactics which is making it harder and harder to spot nuisance and fraudulent calls. So, we’ve introduced some services to help protect your time, money and peace of mind – a...

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Dave-O2 by Community Manager
  • 1208 Views
  • 4 replies
  • 2 kudos