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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36288 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6053 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

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My O2

Get help and support from the community related to My O2.

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Activity in Products & Services

Switching to Tesco mobile

Hello, I'm thinking of changing one of my numbers from O2 PAYG to Tesco Mobile which is also PAYG. (Don't worry - my other phone is still with O2!) I just want to know if my PAYG phone credit is transferred across with it? If not, what should I do wi...

Ace33 by Level 1: Joiner
  • 74 Views
  • 4 replies
  • 0 kudos

Call Waiting

Does anybody know if call waiting is available on Pay As You Go? Thank you

OmarRiaz by Level 1: Joiner
  • 108 Views
  • 4 replies
  • 1 kudos

Resolved! Disconnected even though bill has been paid in full

My bill has been paid in full yet I do not have any network access, no data, no facility to send texts or make outgoing calls. If I try to make a call it directs me to a payment line where I get told to make a payment for 0.00. This call then hangs u...

Rw45768 by Level 1: Joiner
  • 2343 Views
  • 6 replies
  • 0 kudos

Cancel my o2 contract

I am now was my 18month contract and want to cancel how do I do this 

Eliott by Level 1: Joiner
  • 38 Views
  • 1 replies
  • 0 kudos

Resolved! Registering on the Access for all

Hi I’d like help to be able to use the access for all part of my 02. I would prefer it if I only had to speak via live chat (which is never available) or private message as I find it difficult to speak over the phone due to my mental health issues.

Mazza88 by Level 1: Joiner
  • 423 Views
  • 3 replies
  • 0 kudos

Blue light discount

How do I add my blue light discount code on to my account?

LA66 by Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

My O2 saying I have no services attached to account

Hi Hoping someone can help me as I'm getting nowhere with O2. Joined on 7 March 2025 as a PAYG customer on a rolling plan, activated My O2 and sim and could see my data allowance, plan details etc in the app. I then ported my existing number over to ...

Move existing number to an existing business account

I have x3 mobile phone contracts set-up with O2 business for 6 months now and one of the contracts currently is not being used. When i took the contract out i expressed that i wanted to move over a o2 personal contract in a few months time and i was ...

Fkwarteng by Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos