Earlier today I got a notification saying my O2 click and collect order was ready to collect. Great!... maybe not! Battle through the Christmas chaos in the shopping centre to discover that the only thing that has been delivered is a screen protector...
Moved over to o2 today and i have no signal (tired turning off and on multiple times) was told if no signal by 6 i should contact o2. i can’t ring as i have no signal, i can’t access the app as i have no signal to receive the security text. any sugge...
Hello, my Mum got a text today to say that 'Text and Web' the tariff she is on will be discontinued next year and will change to Standard PAYG Plus. For this you get 0 mins, 3000 texts, 500mb of data and 50 MMS messages for £10 a month. My question i...
We no longer have the mobile phone ending in ****1240 so I can't log onto our account to download our Invoices.How can I get onto our account to change the mobile phone number to one that we do have?Thanks
Hi! my device plan with Virgin Media ended in November 2024, however, o2 are still taking the money for it from my bank. What’s going on? Any help would be great as o2 customer service is not great!!!
I’m a new costumer on 02, and is first time I use my 02 service aboard in Portugal (madeira) and I Cannot make NO calls to uk numbers and all so to português numbers and the roaming is ON.CALL FAIL, CALL FAIL and the crazy thing the internet is worki...
Hello, Just after some help I placed an order with O2 with delivery due tomorrow for a Meta Quest 3s.My issue is there is no "my orders" page to track my order on my O2.I cannot login to the my O2 app it gives me an error and when I try to live chat ...
My data (20GB) has apparently run out this month but I have done nothing different and my usual usage is between 5-6 GB a month. I have an apple iphone 13 pro and have mainly been in wifi locations anyway - haven’t downloaded any films or streamed an...
