I have been having issues with calling in my house. I know I have a bit of a black spot so I called up O2 and they told me I just needed to switch on the option on my phone, as I asked them about switching it on, on their end. That didn't work. They ...
I have been trying all day to transfer the number from my old phone to the new, without success. I did speak to someone on the phone for quite a long time, and we at least got the new phone online. I have gone to Settings, Mobile Service, Set up Mobi...
Hi - I ordered a refurbished iPhone 12 recently and received it yesterday. I have not been able to set it up and transfer data from my old phone as the iPhone 12 keeps shutting down and shows 0% battery. It does not respond to charging despite trying...
I have this phone which shows "4G calling" option and it is enabled, however, when I make/receive calls it falls back to 3g. I tested my O2 sim card in a different phone and 4G calling works as expected. Any ideas?
I’ve just set up my new phone all good, only I’m not able to text, call, or receive videos to get access to support at 02. It’s like there is no data on my phone. I can use WhatsApp with wifi but not outside of the house - no data can someone tell me...
I upgraded to a Samsung Galaxy FE and it said it came with a free watch. I didn't realise I had to purchase the watch myself and claim it back. I ordered the watch and filled in the claim form. I have just had a text to say my claim has been accepted...
Hi, I’m trying to setup an Airtime Plan on my new Apple Watch 10 but I’m getting the following error message: “We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, cal...
