Apple
Get help with your iPhone or iPad from other community members.
5743 PostsActivity in Devices
Apple Watch Ultra 2 - New Cellular plan not activating
Hi, I recently got the Apple Watch Ultra 2 through Costco as it was considerably cheaper than buying it through O2 on contract. I've chosen a plan but since 4 December it's been stuck on activating with the message to ring 202. I rang today and passe...
Ordered a Meta Quest 3
I ordered a Meta Quest 3 on a payment plan, paying £65 deposit. For some reason, I haven’t heard anything however the £65 is still sitting as a pending transaction in my PayPal, since 29/11/24. [MOD EDIT : Title change ]
Unable to set up Virginmedia email on my new iPhone 16 pro
Hi, I recently bought a new iPhone 16 pro from O2. I followed the set up instructions and most of my apps were successfully transferred. However, I cannot set up my emails on the Mail app. I keep getting "imap.virginmedia.com" is not responding. I ha...
O2 offers £144 saving on iPhone 16 Pro Max - perfectly in time for the Apple Intelligence update
Last week, Apple announced the release of iOS 18.2 and iPadOS 18.2, introducing new Apple Intelligence features and expanding Apple Intelligence to UK users for the first time. Apple Intelligence, the easy-to-use personal intelligence system that del...
Apple Watch - Unable to register for watch plan - Reference code 08
Hi, I have called into O2 multiple times and they are unable to help me get my Apple Watch to work with O2 I keep getting Reference code 08. Tells to me to call 202 which I do but nobody is capable to resolve this issue.
New phone delivery
Hi all, I upgraded to the iPhone 16 plus and placed the order in store, I did this on Sunday the 8th December. I’m curious as to whether anyone knows if I will receive it before Christmas? I can’t even see the order in My O2, and haven’t received any...
Pixel 9 pro fold delivery delayed
I ordered a Google pixel pro 9 fold on the 11th of November along with an iPad in the black Friday sales. I was aware of a wait when ordering but was told it wouldn't be more than 3 weeks. Is anyone else in this predicament? I'm wary of now missing o...
Can I use my existing iphone plan for my new iPad?
As above really. I certainly don't need a new plan as i don't use the data i have on my iphone. I also don't need another mobile number. Thanks
item hasnt arrived and no updates
I ordered a pay monthly iPhone 14 Pro Max (refurbished) i paid £30 for the upfront cost and my credit check went through i keep getting messages that say its taking very long and my courtier will update me , ive also been on my o2 account and i cant ...
WiFi calling
Hi can someone help me and tell me how do I get WiFi calling off my pixel 8 pro never had it on before and it's just somehow turned up thank you
