Re: Signal after porting

HD4 · ‎31-01-2025

I have turned my phone off and on 12 times )i.e. every 30 mins as directed) since I lost signal at around 10am today. I am still not connected on my new O2 contract after porting my number from Vodafone.

MI5 · ‎31-01-2025

@HD4

It can take up to 24 hours in extreme cases.

Keep rebooting or contact O2.

Guide: How to find help & contact O2

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎31-01-2025

Seems you are doing the right thing. I assume your Vodafone SIM is now dead.

Nothing we can do here as this is a customer to customer forum

Different ways to contact O2 in the How To file

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

HD4 · ‎31-01-2025

24 hours in extreme cases. Good to know. I was advised by O2 that it was likely to be a couple of hours. Thanks so much.

MI5 · ‎31-01-2025

Not unknown for it to take much longer than a couple of hours @HD4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Signal after porting

Device warranty

ESim on a non compatible phone

Keep my ee number

I want tonchange my contact number

esim