@Allen1
Most likely due to a spend cap.
Guide: Spend Caps & Charge to Mobile on O2
Edit the limit in your My O2 or by contacting O2.
Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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