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Forum Posts

Z FLIP stopped working after software update

Phone nagged me about software update for a while, until I got fed up and did it! After this, phone started turning off every time I closed it - very annoying but lived with it. THEN stopped working altogether. Won't even turn on!!! Any ideas out the...

Transfer number

New sim activated but number has not been transferred

Sara89 by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

Phone number

My phone number has transferred over and I can receive texts to the old number but when I send texts it comes from the new number. How do I have just the one number I requested to transfer over

Multisave and data allowance

Hi, At the time of start my new contract, I was told that I would be eligible to a multisave discount due to my husband being on o2. I have checked today and the discount doesn't seem to be showing on my account please help?Also I was told I would be...

tan247 by Level 1: Joiner
  • 343 Views
  • 2 replies
  • 0 kudos

sim not provisioned

I just did an upgrade but I've given the new phone to my daughter, I am still using my galaxy se but suddenly my phone has stopped working and I'm getting the message "not registered on network" when I try to make calls. can you please set it back to...

dntiamoah by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Past 6pm and no signal

Hello, my phone was due to change from sky to o2 today and I still don’t have any reception from o2 l. I have kept turning my phone off and on for several hours but the text said if it hasn’t happened by 6pm to contact o2

Eric81 by Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

Dysney +

I have dysney subscription of 7.99 a month, I was going to cancel, but they have 3 plans now one was £4.99, so I thought I'd stay on it for £4.99 and see if it's worth it, if not I am going to cancel, but when I saved changes in the extras, it put me...

LC31 by Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Sending text but sim is in an iPad

I'm trying to log into my O2 account on the app. It's saying I need to verify so it's sent me a text message code, however the sim is in an iPad, so cannot receive texts (it came with the iPad) - there's no device I can put the sim in (devices are lo...

Cub1990 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos