Phone contract

[Sean31]

Hi I paid my phone bill yesterday that was overdue and it said it should be on within 12 hours but nothing is still working? And I need my phone for work purpose 

[TallTrees · Accepted solution]

Hello welcome to the o2 Community forum @Sean31 

It may be something like 2 to 24hrs -  weekend also may be slower.

Contact o2 customer services on phone here to query or on social media

Guide: How to find help & contact O2 

OR SOCIAL MEDIA HERE

SOCIAL MEDIA only messages

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O2 Social Media

(Twitter | Instagram | Facebook)

[Enlli]

It can take up to 48 hours for payments to clear. Not sure if weekends have an effect 

Payment Management are your best bet

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

If need be you can download Skype to call that number. You can downloadi it

Guide: A Guide to Skype 

Slower you can contact them on

Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.