This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No data abroad

Ste5
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎31-10-2021 11:43

on ‎31-10-2021 11:43

Hi I’m abroad in Spain and can’t seem to use internet on my fone

Message 1 of 3
484 Views
0 Kudos
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 128373 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

‎31-10-2021 12:00 - edited ‎31-10-2021 12:05

‎31-10-2021 12:00 - edited ‎31-10-2021 12:05

Hi @Ste5 

Some things to try

Manually search for another network

Reboot the phone

If you have an iPhone change your data APN to "mobile.o2.co.uk"

If still not working then contact O2 to remove the roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
478 Views
0 Kudos

Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎02-11-2021 10:51

on ‎02-11-2021 10:51

Hey @Ste5 did you manage to get your data up and running or do you still need some help?  

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
460 Views
0 Kudos
Top Kudoed Authors
View All
Top