Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237450 Views
  • 2 replies
  • 2 kudos

Resolved! Sudden bill increase

I have just received an email from O2 stating my air time bill will go from £17 to £20 and my device plan will go from £13 to £20 effective in ten days. Could someone help me and tell me if this is normal and maybe a reason why this is happening? Tha...

Paul34 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! My phone displays two numbers to different people when I call them

HI. I have recently moved from Vodafone to Pay as you go, and then less than a week after I moved to Pay Monthly. So in a nutshell, I have Moved my number from VF to O2 PAG (new SIM Card), and then to O2 PM (new sim card again). When I was texting my...

ylach87 by Level 1: Joiner
  • 2853 Views
  • 1 replies
  • 0 kudos

Resolved! Last Bill -

I have switched from O2 to a different network and got 2 bills, one for 0£ and one for the usual amount I used to pay monthly. My impression was that I am paying in advance, so I don't understand why. Anyways besides the point. My question is, where/...

FRINN by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

MCK Code

Hi, I was an O2 pay monthly customer up until May this year, when I switched to Vodafone. In the process of changing networks, I was given a PAC code as the phone was locked to O2. Unfortunately the code was misread and used incorrectly three times a...

kazr by Level 1: Joiner
  • 1519 Views
  • 9 replies
  • 0 kudos

Resolved! Dubai call charges

Hi how much is it to call from Dubai to another o2 phone number

Bt123 by Level 1: Joiner
  • 2902 Views
  • 2 replies
  • 0 kudos

Resolved! Safe Search

Hi, safe search is coming up on google and it says I cannot turn it off it’s from my network. Please can you turn this off

Sh4 by Level 1: Joiner
  • 1721 Views
  • 2 replies
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Resolved! When do I pay my bill?

  I’m so confused. Is my payment going to come out today on the tenth, or on the 25th. Can someone help me?

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Taitytot by Level 1: Joiner
  • 365 Views
  • 2 replies
  • 0 kudos

Resolved! Recycle phone

Hi peeps anyone recycled their phone and got payment to their account just want to know how it appears in account thanks

Savo05 by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos