My signal keeps going up/down can any one helpwondering if anyone else has the same problem

[Anonymous]

Hi Just just wondering if anyone else has the same problem and what the solution is ? Both myself and my hubby have 02 pay and go phones basic ones for texting and calling. Over the past few months we have been experiencing problems with the signal on our phones dropping down then up and so on

This means that family members cant ring us half the time or if we ring them the call drops and disconnects . Texting seems to be ok

We have tried a new sim 02 3g and also taken the sim out cleaned it and replaced it back

Our son also has 02 and he can not get a signal at out house either ?

Really puzzled as we have been with 02 for years and lived ayt the same address for years ! Any answers appreciated please .

Apologies for the long post

thank you

[adamtemp64]

Have you

1 checked the status page http://status.o2.co.uk for your postcode

2 Tried turning 3g off?

3 any new buildings gone up between you and the o2 mast

[Anonymous]

Hi thanks I have checked the status page according to that its 5 bars full signal for my postcode . Sorry I dont know what you mean about turning 3g off ? can you explain please ?  My hubby has normal 02 sim and his phone is the same

No new buldings have gone up as i live in a semi rural area

thanks

[adamtemp64]

What phones do you have then I can explain or point you in the right direction on turning 3g off.

on the status page there are 3 bar graphs one for 2g one for 3g and one for 3g 900

if the 2g is 5 bars that is ok but what is shown for the other 2?

[Anonymous]

Hi thanks think they are 2g but signal says good indoors and out ? Phones are a nokia 6330 i think and the other is an lg basic phone

Jut like to sau daughters iphone doesnt work very well when here either havent got a clue

help is appreciated

[Anonymous]

2 g is going from 5 bars up down to 1 none then 5

[adamtemp64]

can you send me a pm with postcode so I can see the page here.

But on 2g the signal should stay constant on 3g the signal can fluctuate in strenght as on 3g the cell size gets smaller the more people that use it.

[adamtemp64]

Ok checked the postcode you look like you are close to the edge of indoor 3g this could be the problem.

I do not know my way around nokias you could post in the nokia thread asking for help turning 3g off to see if that helps .

[adamtemp64]

just googled it try the advice in this post on another forum http://forum.gsmhosting.com/vbb/f299/nokia-6630-how-switch-off-3g-network-184794/

[Anonymous]

apply for a boostbox, the more people who ask the more chance that maybe we will get them