I have been trying for well over a week to pay money owing to you. I've al ways with no success.

[UNSATISFIED]

Having received notification that I owe O2 some money, I have tried unsuccessfully to get in touch time and time again and am thwarted at every turn.  I cannot even speak to human being or send an email.  You are running a deplorable service!! I DO NOT WANT TO COMMUNICTE WITH A RECORDED VOICE 

I want some action very soon or I shall find another provider!!

[MI5]

@UNSATISFIED 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

[madasaf1sh]

@UNSATISFIED 

You need to give o2 a call on 0800 902 0217 that is your only option, and that means going through the IVR, there is no way round it. 

There hasnt been email support for the last decade or so...

If you want to cancel then follow this guide Guide: Cancelling Your Contract 

[jonsie]

Good luck with whichever network you choose @UNSATISFIED