not receiving texts from bank

[Lyndsey77777]

For one of my banking apps I have just installed on new phone I'm not receiving security texts so cant set up app. Bank say its a phone issue but all other apps have been fine. Suggestions?

[Cleoriff]

@Lyndsey77777 

Check this guide Guide: Text Message Tips (not sent or received) 

Or contact O2 Guide: How to find help & contact O2