VPN Has Stopped Working

[Martin2023]

Hi was transferred  from the virgin media mobile network to the 02 network this morning.

Have using VPN all morning then get text to say i am now transferred over to the 02 network.

Tried to access my web pages and informed cant connect checked VPN is switched on and still cannot access my web pages With VPN.

Have been with virgin mobile for 4 years with no problem with VPN As soon as transferred to 02 it stopped working.

Have done all the rests network and phone and still not working any help would be appreciated.

Thanks in advance ..

Martn.

[MI5]

@Martin2023 

You may need to manually reset your data apn.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

[Martin2023]

Hi thx for the reply have tried changing the settings on this link and still not working.

https://www.mxwiki.com/uk/o2-apn-uk

Thanks

[MI5]

---

@Martin2023 wrote:

Hi thx for the reply have tried changing the settings on this link and still not working.

https://www.mxwiki.com/uk/o2-apn-uk

Thanks

---

@Martin2023 

Settings were in the first reply.

You need these:

Name : o2 mobile web

APN : mobile.o2.co.uk 

Proxy, Port  : Please leave blank

Username - o2web 

Password - password

Server - Please leave blank

MMSC - http://mmsc.mms.o2.co.uk:8002

MMS Proxy - 193.113.200.195

MMS Port - 8080

MCC - 234

MNC - 10

Authentication type - PAP

APN type - default,supli

APN Protocol: IPv4

[Martin2023]

Hi thx again.

Have put those settings in as suggested and still not working

Thanks

martin

[Martin2023]

Hi Put In Those settings and still not working 

Think will need to change network provider..

Thanks

Martin

[MI5]

@Martin2023 

You'll likely be needing to replace your sim with an O2 one then. 

Pop into your local O2 store with photo ID or call 202 or 0344 809 0202.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Martin2023]

Hi Changed Over Sim Card To 02 And VPN Still Not Working.

Contacted VPN Provider Who Said Must Be Some Network Block On Phone.

They Told Me To Download And Install WireGuard For Android,

Download And Installed On Android And Now VPN Is Working Perfect.

Many Thanks.

[madasaf1sh]

Just to be clear the VPN provider told you to use a VPN to use there VPN @Martin2023 

If that is the case then they know o2 block there VPN Traffic,