Roaming

[Beccabex]

Hi,

Can you please assist me in getting my roaming working? I've landed in Germany today,  and I need access to data when moving around, but I can't get it to work?

Thank you. 

[jonsie]

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data apn to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below, they should be able to help you with this