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No 4G

Earthsharples
Level 1: Joiner
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Registered:

Lived at our current address for 4 months.  I have had no issues with 4g network access in all that time.  I can actually see the mast from my bedroom window.  It's not even a quarter of a mile away. 

Today no 4g. It was fine when I went across town. This suggests a local network issue but there are no outages reported. Help! 

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Earthsharples
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Thanks for that, but i tried all of that before posting. I only came here because the support pages told me to come here.  Fortunately it has been working the last 20 minutes so we're all good. Thanks. 

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Enlli
Level 69: Guiding Light
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Registered:

Check using the My Network App.

https://www.o2.co.uk/apps/my-network

Register to report and get updates

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Earthsharples
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Registered:

Thanks for that, but i tried all of that before posting. I only came here because the support pages told me to come here.  Fortunately it has been working the last 20 minutes so we're all good. Thanks. 

Message 3 of 4
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Enlli
Level 69: Guiding Light
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Registered:

Love the way they send people here to see if us customers can sort things out

But glad it's sorted

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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