My phone and texts are not working it says account not recognised

[tina8]

My phone and text is not working it says not registered on network. Everything else works I can google and get on facebook. I phoned yesterday because I was having problems, but was told there was no problem you end but today cannot even get through to 202

[Cleoriff · Accepted solution]

@tina8 

Turn your phone off and back on again.

Check this guide Guide: Text Message Tips (not sent or received) 

If nothing works then you need a new sim. Pop instore with ID and they will give you the sim and transfer everything over for you.