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Resolved! Error Message when trying to use PAC to keep number 21 May 2022

Hello everyone, I'm hoping someone can help.I got a PAC from Sky on Friday and put my new O2 PAYG sim card into my new phone yesterday. But I've been trying ever since to enter my PAC to keep my number. It just keeps showing up "Oops! Something went ...

Resolved! Keep my number

I have a new sim from 02 but want to keep my previous number I have tried to do this on line with my PAC number but this ends up with an error message!

Fraud - Please help

Hello, I have called customer support a number of times and I keep getting cut off when I mention fraud, or someone will start to help and I get transferred to someone else (as just happened a few minutes ago) and I have to start again. I have also b...

Upgraded phone will not accept incoming calls

I upgraded mine and my daughters phones 2 weeks ago to the 3 pro, ever since the upgrade we have been unable to receive in coming calls. The person calling gets disconnected their end like the number doesn't exist and a missed call shows up on my cal...

Resolved! porting my old number

I have tried 2 times to port my old number but have twice had an email from BuePrism(UK) saying it has been rejected as info provided for security checks is incorrect. Is this a scam if not how do I speak to a person at 02 to help me port my number T...

Resolved! I want to use my data in Germany

Hello there I am currently in Germany as me and my family drove here, is there a way for me to use my internet here? I will be here for around 4-5 days

Resolved! Activate old sim card

I have a sim card I stopped using, but did not deactivate. I need access to the number to access my email account. I would like to reactivate the number/sim card but I'm unsure how to?ys The sim say 'not provisioned'

Resolved! Warranty s8 ultra

How do I contact for a warranty issue, 2 months old tablet not charging

Resolved! Fraud

Some lowlife has taken an iPhone 13 contract out in my name. I have reported it to o2 and it's now being investigated by the fraud department. I'm currently being charged for this, and I like to know how long it usually takes for these things to be r...

Resolved! Unable to get 4G abroad

I’m France now, Austria before and USA as well. Cannot get better than 3G service. Others around me get 4G

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