Multisave

[pablocow]

Hi

I had multisave on my contract (6sims), however when i ordered a new sim and transferred in a number it seems to have been lost. I resent the loyalty text which came back with the normal 3 days…

3 months later and numerous phone calls later, each assuring it me it would be sorted, I still have no discount. Is there any way to escalate this within o2?

Thanks!

[Breanna]

@O2Georgina would you be able to take a look at this one?

[O2Georgina]

@Breanna  I can certainly have a look at the account 

@pablocow  I will send you a private  message now