Missing 4G Samsung Galaxy S21

[Steve_Nick]

Could anyone help with a network issue I am having

I always struggle to get a signal outside of my home, in certain places, I live in a relatively buy town

Network check says network is good, although there was a fult for a few months, which I have been told has been rectified (it hasnt)

On the settings, mobile networks/mode, I have 5G/LTE/3G/2G. I dont have an option of 4G. I am wondering if this is the issue, should there be a 4G option?

My phone is the Galaxy S21, many thanks 

[Enlli · Accepted solution]

Some Samsung phones say 4G others LTE. In this case they are the same thing.

May be worth looking at these guides.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Steve_Nick]

Thanks, ive tried all that in the past.

I will pop into my local O2 shop and speak to them, maybe its a SIM faut

[Enlli]

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@Steve_Nick wrote:

Thanks, ive tried all that in the past.

I will pop into my local O2 shop and speak to them, maybe its a SIM faut

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Definitely worth trying