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Have just got a new phone and when friends ring they’re number is coming up as unknown

KieranC
Level 1: Joiner
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Have just got a new phone and when friends Call it say unknown 

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MI5
Level 94: Supreme
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@KieranC 

Try turning off 4g and wifi calling.

If not You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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