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Forum Posts

My iMessage is still saying waiting activation

I have recently upgraded my phone and I can’t send or receive text messages as my iMessages says waiting activation and I have tried everything to fix it? Is there anything else I can do?

Resolved! Change name on account

The name on my account has always been spelt incorrectly by Virgin (no idea why. I contacted them about it as well). I would like it to be corrected but there is no way of doing this if I use your site (e.g. Change payment details --> Enter your new ...

Whatever2 by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Sim transfer

I want to transfer a number to my current 02 sim

Matt1510 by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! Need to get esim on Apple Watch reset

Hi, I need to get tech support to reset the esim on my Apple Watch. I had to restore the watch as the HR sensor had gone nuts. It's now giving me the error code 14 when I try to set up a data tariff (I already have this on my account, I just need to ...

S23 firmware

Anybody with a S23 can confirm what firmware they are currently on? as just got one yesterday and it's stuck on April update and says latest avaliable ! when may update was released a month or more ago and even the display S23 in store had may securi...

Joshk by Level 1: Joiner
  • 2446 Views
  • 16 replies
  • 0 kudos

Apple Watch

I have an Apple Watch and was on O2 PAYG. I have now changed to a monthly charged rolling plan. My Apple Watch says the O2 mobile service is not supported. Can anyone advise please?

Earlofdon by Level 1: Joiner
  • 862 Views
  • 5 replies
  • 0 kudos

Resolved! 5g

I use a Samsung S21FE 5G handset. Are all O2 PAYG sim cards 5G? Thanks

Steve6499 by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

O2 SIM not reactivated after 4 days

I contacted customer services to reactivate a SIM that was deactivated when I ordered a new 5G one (before the other new one had been received) 4 days and several phonecalls later it still hasn't been reactivated despite assurances that it has New SI...

KerryM by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! Pay monthly to pay as you go

I changed my pay monthly to pay as you go, and wanted to keep my number, I thought everything was sorted when I spoke to someone, but now it is showing a new number on my 02 for pay as you go

Lizz1 by Level 1: Joiner
  • 489 Views
  • 3 replies
  • 0 kudos

Resolved! need a new sim

hi i need a new sim as i have lost my phone

sims66 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos