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Can't view basic tarrif info or bills

nickgasforce
Level 1: Joiner
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Hi, I have logged in to download bills to send to my accountant but I can't view anything.  My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information is not available at the moment".  There is also no option to view bills anywhere.  Can anyone help please?  I'll post a screenshot of what I see when I click on My O2. The normal option to view bills just isn't there...

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nickgasforce
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O2.JPG

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MI5
Level 94: Supreme
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@nickgasforce 

Try this guide Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
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Hi @nickgasforce are you able to view these pages now?

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