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payment card code

Michael23
Level 1: Joiner
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on ‎03-04-2024 16:34

on ‎03-04-2024 16:34

I've been trying to pay my bill for several days now and when it gets to the card verification bit, for some reason I'm not getting a verification code and can't complete the payment transaction. Any idea why?

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MI5
Level 94: Supreme
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on ‎03-04-2024 16:46

on ‎03-04-2024 16:46

@Michael23 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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