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eSIM sign-up to add to existing Pay Monthly Account

RichardL
Level 1: Joiner
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I purchased a Samsung Watch 3 LTE (4G) for which I now require an eSIM with a data tarriff and sign this up and add to my existing account.

 

Cx service advised me to do this online but there is not the option of specifying a SIM-only data contract as an eSIM, let alone being able to add this onto and exsting number rather than replacing with it.

 

(Apple watch is on there, although only if supplied by O2).

 

I get the feeling my only hope is via an O2 shop, of course all of these are currently closed.

 

Has anyone got any ideas for how to do this ?

 

 

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madasaf1sh
Level 78: King of Kings
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@RichardL

This cant be purchased online, and can be only done by Customer Services or the shops.

Unfortunately not all CS agents know how to do this, as it was meant to be in Store only.

Also follow the instructions in the Galaxy Wearables app.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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