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What time is payment taken

Mona9753
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Please could someone tell me what time is payment taken from direct debit on billing day? slight_smile
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Cleoriff
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@Mona9753Also if its the weekend it could be the next working day if you look at the link I posted..

".We only take payments on a working day. If your payment date falls on a weekend or bank holiday, we'll try to take the payment the next working day. You can check your billing date by signing in to My O2.

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Cleoriff
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Hi @Mona9753

Your bill is generated and payment taken 14 days after. Usually between 12mn- 9am on that day....

https://www.o2.co.uk/help/account-and-billing/payment-date-and-billing-date

Veritas Numquam Perit

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MI5
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Banks usually run their systems at midnight.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mona9753
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Oh cool thank you... wondered why the money has not yet been taken... thought I'd stuffed used with regards to an overdraft! Haha phew 😛
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MI5
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@Mona9753

It is controlled by your bank though in terms of the actual time it leaves your account. that is nothing to do with O2 so you should check with your bank for their exact times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Mona9753Also if its the weekend it could be the next working day if you look at the link I posted..

".We only take payments on a working day. If your payment date falls on a weekend or bank holiday, we'll try to take the payment the next working day. You can check your billing date by signing in to My O2.

Veritas Numquam Perit

Girl in a jacket
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Mona9753
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Ohh that makes sense... thank you slight_smile
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jonsie
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Payments due Saturday or Sunday will be taken Monday unless a Bank Holiday, then the next working day

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Cleoriff
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@Mona9753 wrote:
Ohh that makes sense... thank you slight_smile

No problem @Mona9753 wink

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Girl in a jacket
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MI5
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You're welcome @Mona9753 slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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