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Rdavis21
Level 1: Joiner
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on ‎05-05-2022 16:48

on ‎05-05-2022 16:48

My husband upgraded can he just use his old sim or does he have to use the new one that came with the new phone and port the number over?

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jonsie
Level 94: Supreme
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on ‎05-05-2022 16:53

on ‎05-05-2022 16:53

Yes just use the old sim

If you are in a 5G area and have a 5G phone then do a sim swap

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
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Registered:

on ‎05-05-2022 16:53

on ‎05-05-2022 16:53

Yes just use the old sim

If you are in a 5G area and have a 5G phone then do a sim swap

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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