Solved: O2 Switch Up

Paul110 · ‎07-05-2024

Hi, I have o2 Switch up on my contract however, i’m using a different handset to the one assigned to contract.

The contract is iPhone 14 but i use an 11ProMax which has been better for me, I am assuming that the Switch-up option would no longer be a choice?? Or could it ? Thanks 🙏

MI5 · ‎07-05-2024

@Paul110

Only if you used to iPhone 14 to switch up with.

Otherwise you would need to pay off your device plan to upgrade.

You could sell the 11 pro max to raise funds to do this.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-05-2024

@Paul110

Only if you used to iPhone 14 to switch up with.

Otherwise you would need to pay off your device plan to upgrade.

You could sell the 11 pro max to raise funds to do this.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

O2 Switch Up

Payment

Data allowances

Ultimate Plan fair use policy

Sims and e Sims

PUFFL and annual price rises