on 09-08-2022 20:33
I work away from home for 6 months of the year, and have a very busy schedule so cannot always check my emails for O2 bills, so sometimes get outgoing bars until payment is made . It being a business acc ,i need my phone 24/7 so usually contact live chat and get reinstated straight away, tonight went on O2 and cannot find a link to live chat! gonna start losing work over this.... ANY HELP?
Solved! Go to Solution.
on 09-08-2022 20:41
on 09-08-2022 20:41
Live Chat is only available when and if an agent is available...
You will need to call from another phone customer services on 0800 977 7337 they reopen at 8am
Just to make you aware that late payments may lead to your businesses credit file been damaged, and it may be worth setting up a Direct Debit to pay the bill, as o2 are under no obligation to restore service, for continual late payments, and may infact cease your service.
on 09-08-2022 20:41
on 09-08-2022 20:41
Live Chat is only available when and if an agent is available...
You will need to call from another phone customer services on 0800 977 7337 they reopen at 8am
Just to make you aware that late payments may lead to your businesses credit file been damaged, and it may be worth setting up a Direct Debit to pay the bill, as o2 are under no obligation to restore service, for continual late payments, and may infact cease your service.