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How can I know that my order is confirmed?

Vismaya
Level 1: Joiner
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on ‎18-07-2024 22:30

on ‎18-07-2024 22:30

When I was doing the payment the phone get hanged and I was not suppose to see the confirmation regarding successful. When I go through my account balance amount was gone for the payment. Still I can't see the confirmation or order number 

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MI5
Level 94: Supreme
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on ‎18-07-2024 22:38

on ‎18-07-2024 22:38

@Vismaya 

Looks like you should contact the sales team in the morning as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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