Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mystery calls

Keep getting calls all morning from someone who claims to be from 02, to lower my bill from £12 a month to £7 a month, is this genuine

Resolved! Lost contact numbers

I accidentally out my cellphone through the washing machine and tumble drier this morning and it seems to have lost all my stored numbers on the SIM card.

Resolved! Free calls

is it free to use my o2 mobile uk to call a o2 mobile in europe

Resolved! Contract

i want to cancel my contract how do i do this

Why cant i do sim cards always for 2 years or less now always says sorry i cant even get to the ban

******ty app

esim

called 02 regarding my esim and i still have nothing after 2 daysany one else have this issue

£1 earphones offer

When I upgraded there was an offer for a set of beats earphones for £1. It said I would receive an SMS with a code within 30 days, it’s been over that now and nothing received. Can anyone help on how to resolve it? Previous topics send me in a loop t...

Tariff upgrade

Hi I have upgraded my tariff but my circumstances have changed. Can you please cancel order number NC82836784. It has gone live

Resolved! Transfer my number

Hello today i activated my o2 sim card. And i would like to transfer my number from vodafone to o2. Could you help me?

Ready to collect but stuck on „processing”

Hi there. I’ve decided to upgrade yesterday. Everything has gone through, my order went from „delivery” to „ready to collect” but I haven’t received any confirmation or 4 digit code. What’s going on? I’ve received all documents etc. Also can I show m...

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