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K69
Level 1: Joiner
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on ‎20-02-2023 17:29

on ‎20-02-2023 17:29

I have been charged the incorrect tariff.

How do I contact a real person to explain ???

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TallTrees
Level 52: Innovator
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on ‎20-02-2023 17:38

on ‎20-02-2023 17:38

Hello @K69 

Some guides here

Guide: How to find help & contact O2 

Or if it suits you

Social media leave a message here

O2 Social Media

TallTrees_0-1676914667868.jpeg

 

(Twitter | Instagram | Facebook)

 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 52: Innovator
  • 12882 Posts
  • 120 Topics
  • 399 Solutions
Registered:

on ‎20-02-2023 17:38

on ‎20-02-2023 17:38

Hello @K69 

Some guides here

Guide: How to find help & contact O2 

Or if it suits you

Social media leave a message here

O2 Social Media

TallTrees_0-1676914667868.jpeg

 

(Twitter | Instagram | Facebook)

 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎20-02-2023 17:47

on ‎20-02-2023 17:47

@K69 

You need to contact payment management
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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