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Paul231
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The app isn’t loading it says - my o2 isn’t available. 
I’ve had my contract since October 2023

Message 1 of 3
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Enlli
Level 69: Guiding Light
  • 8964 Posts
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Registered:

Lots of problems with the app since O2 upgraded their systems

You will need to contact customer services 

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
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jonsie
Level 94: Supreme
  • 95797 Posts
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Registered:

Try uninstalling the app, reboot your phone and reinstall the latest app

Might just clear the gremlins

Message 3 of 3
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