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Charges for mobile

Liz226
Level 1: Joiner
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Why am I being charged for my mobile when this is NOT included in my package?

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Enlli
Level 69: Guiding Light
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Not a question we can answer as customers 

Contact O2 by one of the methods in this help file

Social Media is slow but good

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Liz226 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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