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Cancel contract sim never used

Soton86
Level 1: Joiner
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Is there a way to cancel an o2 sim that was given to me by virgin when i had my broadband/tv with them but did not get cancelled when i cancelled the TV package?

I have never used the SIM nor do i have an unlocked phone to temporarily insrrt the sim in to so i cannot receive PAC codes or anything like that.

 

I have a feeling the only way will be through customer services, but the last 3 times i called them they have said they were transferrong me to another department then ended the call, so thought i would ask here before trying again.

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MI5
Level 94: Supreme
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@Soton86 

Keep trying O2.

Guide: How to find help & contact O2 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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