cancel
Showing results for 
Search instead for 
Did you mean: 

Change account name to another

Paulus65
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How can I remove my partners name off my account. She brought me a phone and sim many years ago and the account was set up in her name in an 02 shop. The number has always been my number and I pay and have always paid for the account but I still can't remove her name off the correspondence. She passed away 4yrs ago and I just want her name removed and mine in its place 😔 

Message 1 of 2
145 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Paulus65 

Sorry to hear this.

See help here https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
143 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Paulus65 

Sorry to hear this.

See help here https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
144 Views