Changing my contact number for security checks

[Noelle]

Hi

I need to change the contact number for my Business account for the security checks - I have tried to do this on a couple of occasions- entered the new number, confirmed - got a code then when I went to check it had changed it sent the code to the previous 'incorrect' number!! Somehow....and I don't know how it is sending the code to my son who has not been on the account for years!! Surely this should be simple!!!

[madasaf1sh · Accepted solution]

@Noelle 

You will be best contact o2 direct, as there is nothing anyone on this customer to customer community.. 

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