Calls dropping out

[North1]

My phone keeps dropping calls I can’t seem to get help from 02

[MI5 · Accepted solution]

@North1 

Check for network issues here O2 Service Status 

Additional help here Guide: How can I sort out my network issues? 

If you need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[North1]

Thanks I can’t seem to get notified when the fault is fixed it does say the area is very busy at the moment

[MI5]

@North1 

Keep an eye on the fault page and when it says it's fixed, reboot your phone.