on 03-07-2023 07:36
on 03-07-2023 07:44
@Slav80 - your picture or screenshot did not load. Also have you tried the web version of MyO2?
https://accounts.o2.co.uk/signin
If no joy with either, you may be being moved to the new 360 system at the back end, so things should return to normal in 24hrs. If it persists beyond that, contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).
on 03-07-2023 07:44
@Slav80 - your picture or screenshot did not load. Also have you tried the web version of MyO2?
https://accounts.o2.co.uk/signin
If no joy with either, you may be being moved to the new 360 system at the back end, so things should return to normal in 24hrs. If it persists beyond that, contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).