SIM swap

[Fran2025]

I've seen a lot in the news recently about scammers contacting phone networks (having secured info about your phone number/personal info) and convincing them to switch your sim to a new phone number they possess and ultimately gain access to your online banking.  'Which' recommend you ask your network provider about any additional security, eg setting up a unique Pin or password which must be provided to approve any account changes in-store or over the phone.  Does anyone know if O2 do this, or do I need to call them?

[Bambino]

@Fran2025 See this: Phishing, Smishing & Scams. Latest info & advice. 

[Enlli]

O2 do use codes. Try logging in to MyO2 from a different phone and network and they send a code.

Most scams on O2 happen when scammers pretend to be O2 and ask for that code