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PAC Code for single number on multi number account.

Dalms
Level 1: Joiner
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on ‎05-04-2025 18:38

on ‎05-04-2025 18:38

Hi, I wish to transfer a number out of a multi number account.  I want the remaining g number to carry on as it is.  Is this possible?  How do I do it?  I know I can with SMS and am unsure if possible via MyO2.  Please advise

 

thanks

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pgn
Level 78: King of Kings
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on ‎05-04-2025 19:01

on ‎05-04-2025 19:01

Need to call O2 for that, as no guarantee text will result in correct plan being removed from your account, @Dalms - social media is best, links just below work well, but be persistent.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎06-04-2025 15:15

on ‎06-04-2025 15:15

@Dalms 

In your MyO2 but make sure you have selected the correct number.

Look in Manage my details then scroll down to thinking of leaving.

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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