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My o2

Serenafriel
Level 1: Joiner
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I've had my o2 for a few years now I've not changed my number in about 10 years and all of a sudden its saying I don't have my o2 anymore and I'm not a user of o2

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MI5
Level 94: Supreme
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@Serenafriel 

Everyone is being changed over to a new billing system so if it's your turn to be changed over you will temporarily lose access to your MyO2.

https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402?search-action-id=166066...

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
Former Staff
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Were you able to get access to your account @Serenafriel?

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