cancel
Showing results for 
Search instead for 
Did you mean: 

App saying I can't use My O2

Sallym
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have been a customer for a while and always used My O2, gone on there today and it says I am not yet eligible for it. Any suggestions? I have force closed and restarted and also updated it. Thanks.

Message 1 of 4
484 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151870 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

@Sallym 

We are all being transferred to a new billing system so you may lose access to your MyO2 temporarily whilst this takes place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
478 Views

MI5
Level 94: Supreme
  • 151870 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402?search-action-id=166066...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
469 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Did it sort itself out @Sallym?

Message 4 of 4
446 Views