I cannot access my account

[mel7988]

I upgraded form sim only to an ipad so no longer have the number on my account therefore I cannot log onto my account to pay my bill as it wants to text me a code to a number that no longer exists

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm