My phone does not make outgoing calls - all of a sudden

[Jackson1]

Hello, my phone this morning has stopped allowing me to make outgoing calls, and i cannot even call 202 to get hold of you. Can you please see if something has happened on my account URGENTLY please. Call me on **********.

KR's

Mike

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[pgn]

You will need to contact O2 directly, @Jackson1 - in an O2 Shop, with valid photo id, or via Social Media using either of the links just below.

If your phone uses a physical SIM card, does the SIM work in another phone?

Otherwise this may help, Guide: How can I sort out my network issues? - while you wait for O2's Social Media team to get back to you in the morning. Good luck!

[Pipstop78]

I would try getting through on Facebook messenger that way I did it n they got back to me straight away