Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Persistent calls wanted me to renew my O2 contract

I am getting two calls a day from a person looking to help me renew my O2 contract. I left O2 several months ago to get a much cheaper deal. Any ideas how to close him down?

Not received my sims

Recently 02 rang me and said they will send two sims out 15.00 a month not received them however on bill it’s showing 15, ko 00 added but I haven’t received the sims? Can someone help n call me to discuss this

help terminating contract - no access to phone

Hi I am unable to sign in to myO2 because it's sending me a code to the telephone number that i no longer have access to.I have terminated my contract with O2 + Virgin that was for 18 months, but I am still being charged. I would like these bills to ...

Order bill

Hi, I ordered a new phone yesterday and had a message today saying the invoice is available to view. I can't locate this on the website. Please can you advise how I can find this?

Cancel contract

Is it possible to close my contact?

Bolt on

Hello 02 have just added on x3 8GB on data when I only asked to add one x1 gb of data is impossible to remove this error I only need 8gb

Cancel subscription

I wish to cancel my subscription to O2. Please advise on how to do this

Stored payment card

Every time I click to remove an old payment card from stored cards on my o2, the card will appear to have removes. However, if I navigate away from that page and back again, the card I still there - same happens if I refresh. I have removed it around...

over charged

i have been over charged every month when i had a cap in place , would like to calculate total and get a refund

Resolved! couldn't able to change new number to old number.

Hi thereI got SIM yesterday. I activate accordingly the pepper says. But couldn't able back my old number. How can i back my old number?thank you!

O2

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