eSim not Compatible with my Phone

[AlchemyFox]

I just did an upgrade of my plan, and it suggested eSim as an option. I thought, thats wonderful, no need for more plastic chips, but it didn't ask me to check if my phone was compatible, just asked if I was using Apple or Android. So I went ahead, so I have the upgrade plan, and have found out my OnePlus 8T is not compatible. Can anyone assist, or is more viable to pop into a store tomorrow morning for one of the O2 Staff to assist me in person? 

[Bambino]

@AlchemyFox Go in store. Be sure to bring photo ID with you when you go.

[Enlli]

Believe me, even if your phone was compatible you are far better off with plastic you can easily swap between phones than an eSIM that O2 can take days to sort out