on 16-01-2025 15:22
Hi there - I have a PAYG SIM in a mobile that I only use for business banking so no calls are made or received from it, only authentication codes sent to it. My service has deactivated I'm guessing because of inactivity so wondering if I can reactivate the number I have assigned to the phone?
on 16-01-2025 15:31
Maybe, maybe not.
You will have to contact O2
PAYG Customer Service is 0344 809 0222
Be prepared for them to tell you the only way back is to go contract.....it is a lie.
If you get it back our advice is to make
a chargable call once every 3 months
Other ways to contact O2
Guide: How to find help & contact O2
on 16-01-2025 15:31
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
You need to make a chargeable call at least once every 3 months.