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Poor signal iPhone 12

AaronW10
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on ‎27-09-2021 16:58

on ‎27-09-2021 16:58

I recently upgraded to an iPhone 12 but the phone signal is absolutely shocking. I get a max 2 bars on 4g but it’s constantly dropping to 3G. 

Anyone else had these issue?? 

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MI5
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on ‎27-09-2021 21:17

on ‎27-09-2021 21:17

@AaronW10 

It's a commonly reported issue.

Get Apple to check your phone https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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noomiroaming91
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on ‎08-08-2022 14:33

on ‎08-08-2022 14:33

I also have a contract that is using the iPhone 12 Pro, which is with my sister

She has reported issues with the coverage and device dropping signal for a number of weeks now

 

Any advice, any dedicated O2 support as this phone is very new and needs resolving promptly

 

Regards,

Christopher

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